Services

Every Service Your Application Landscape NeedsDelivered as a Subscription

Six integrated pillars cover your enterprise application landscape, including ERP, CRM, HCM, EPM, SCM, custom applications, ALM platforms, and more. Everything is delivered as a predictable managed subscription.

  1. 1

    Pillar 1

    Support & administration

    Expert hands-on supportwithout the overhead of a full-time hire.

    Our team acts as an extension of your engineering and IT organization. We handle day-to-day administration for ALM platforms and mission-critical enterprise applications, including user management, workflow configuration, health monitoring, and escalations, so your internal team can focus on delivery rather than maintenance.

    • Reduced mean time to resolution for ALM and enterprise application incidents
    • Stable, monitored environments with proactive alerting
    • No more critical issues discovered by end users first
  2. 2

    Pillar 2

    Integration management

    Keep your tool chain connected and your data flowing.

    Modern application landscapes rely on integrations between planning tools, development platforms, test management systems, and service desks. We design, build, monitor, and maintain these integrations so that data is always accurate, bidirectional, and auditable.

    • Elimination of manual data synchronization between tools
    • Real-time traceability from requirement to deployment
    • Integrations that survive tool updates without breaking
  3. 3

    Pillar 3

    Vendor liaison management

    Never waste another day chasing your vendors.

    We act as your dedicated interface to vendors across your ALM and enterprise application landscape. We manage support tickets, coordinate updates, track roadmap commitments, attend vendor QBRs on your behalf, and handle contract and renewal negotiations.

    • Faster vendor response times through established relationships
    • Renewal negotiations informed by actual usage data
    • Zero surprises on contract renewals or end-of-life announcements
  4. 4

    Pillar 4

    Adoption & usage maximization

    Turn adoption from a problem into a competitive advantage.

    The most common reason organizations waste ALM investment is not the tools. It is the programs around them. We run structured adoption campaigns including role-specific training, behavioral change coaching, usage analytics, and executive dashboards that make adoption visible and accountable.

    • Measurable increase in active license utilization
    • Consistent process adherence across teams
    • Reduction in shadow tools and workarounds
  5. 5

    Pillar 5

    Governance & compliance

    Meet your regulatory requirements without slowing down delivery.

    Regulated industries face strict requirements for traceability, audit trails, and configuration management within ALM tools. We configure your environment to meet FDA 21 CFR Part 11, ISO 26262, IEC 62304, DO-178C, SOX § 404, or HIPAA requirements.

    • Audit-ready ALM documentation at any point
    • Traceability from requirement through test to deployment
    • Compliance that does not require your engineers to become regulatory experts
  6. 6

    Pillar 6

    Continuous optimisation

    Keep your landscape evolving with your organisation.

    Quarterly roadmap reviews, custom enhancements, usage insights, and proactive process recommendations ensure your ALM tools and application landscape improve as you scale.

    • Quarterly optimisation sessions aligned to business priorities
    • Proactive recommendations before issues become incidents
    • Custom enhancements and executive roadmap planning in higher tiers

Add-on services

Specialized advisory, scoped to your needs

Available alongside any ALMaaS tier. Tool selection and license optimization stay ALM-focused and are scoped individually after your health check.

  • ALM tool selection advisory

    Choose the right tools before you commitnot after.

    Selecting an ALM platform is a multi-year decision with significant switching costs. Our Tool Selection Advisory service guides you through requirements gathering, vendor RFP construction, evaluation scoring, and final recommendation.

  • License optimization

    Right-size your ALM license estate and recover real budget.

    Most organizations are significantly over-licensed because procurement happened before adoption was measured. We audit your actual license usage across every tool, identify waste, model right-sized agreements, and negotiate with vendors on your behalf.

Contact us to scope an add-on alongside your subscription.

All six pillars are included in ALMaaS tiers across your enterprise application landscape. Start with a free health check to see where you are today.

Book your free health check